The Trust

Service Redesign

The Service Redesign team support staff to develop and improve the services they provide for patients by equipping them with the skills and knowledge to enable them to drive through changes and improvements.

Our objectives

 We aim to:

  • Enable and support the defining, redesign and delivery of organisational change that will lead to continuous Quality Improvement
  • Facilitate improvement events
  • Maintain and share an evidence base for improvement
  • Deliver improvement training and capability development

Our services

We support the delivery of service improvement across acute and community settings. Complimenting this we deliver training, presentations and tuition in service improvement equipping operational staff with business change skills.

The team

Service Redesign

Elaine Adam, Head of Service Redesign

Elaine Adams email: telephone: 01625 663248

Sarah Walker  email: telephone: 01625 663249

Fran Jackson email: telephone: 01625 661425)

Liz Muskett  email: telephone: 01625 663275




Admin support

Katie Hyde  telephone: 01625663991

Generic email: